Our Philosophy

We focus on teaching, and give you the tools to make an informed decision.  

First, we take the time to get to know you and your goals of real estate ownership.

Next we discuss your current financial situation and cash flow.  It isn’t worth becoming ‘house-rich’ at the expense of becoming "lifestyle-poor" and so, among the options of variable or fixed rates and longer amortizations we plan a mortgage strategy to suit your unique circumstances.

Finally, we proceed to secure your financing directly with the chartered bank, credit union, or mortgage bank of your choice.

Helping clients better understand the mortgage process, and empowering them with the tools to make an informed decision is the most important way we add value.  Building trust and lasting relationships with our clients is something we take great pride in.

How we go above and beyond to protect your security:

We spend 1000’s of dollars per month on privacy protection infrastructure including a secure dedicated offsite server so that none of our computers hold any client information. We shred and destroy all client files once completed and have strict employee practices such as not leaving any file unattended at any time for any reason. We share your information with the mortgage lender only.

It is with this certainty that we here at Custom mortgages can sleep at night knowing that all of our clients privacy is 100% protected. It is something all that work here take very seriously.